GE Front-Load Washer GFW550SSN5WW — Drain Pump Replacement in Raleigh

Repair time: 1.5 hours
Type of work: Washer Repair
Brand: GE
Location of client: Raleigh, 27601, NC

Brief description

Customer reported that their GE front-load washer wasn’t draining at the end of the cycle. Diagnostics confirmed a failed drain pump. We installed a new OEM pump and restored full functionality.

GE Front-Load Washer GFW550SSN5WW — Drain Pump Replacement in Raleigh

GE Front-Load Washer GFW550SSN5WW — Drain Pump Replacement in Raleigh — photo 2

GE Front-Load Washer GFW550SSN5WW — Drain Pump Replacement in Raleigh — photo 3

GE Front-Load Washer GFW550SSN5WW — Drain Pump Replacement in Raleigh — photo 4

GE Front-Load Washer GFW550SSN5WW — Drain Pump Replacement in Raleigh — photo 5

GE Front-Load Washer GFW550SSN5WW — Drain Pump Replacement in Raleigh — photo 6

What We Did

• Inspected washer and confirmed standing water after cycle
• Tested and verified failure of drain pump motor
• Disassembled front panel and removed faulty pump
• Installed new GE OEM drain pump
• Inspected drain line and filter for clogs
• Ran test cycle to verify proper draining and spinning

What We Repair in Your Washer

These are the washer problems we repair. A symptom that is not listed still gets a full diagnosis.

Won't drain or spin
Leaking water
Loud banging or grinding
Won't start or turn on
Stops mid-cycle
Not filling with water
Error code on display

See our washer repair in Raleigh page or browse more washer repairs we completed.

Our Working Process

Book Your Appointment
Pick an open 2-hour arrival window online or call the Raleigh team. Tell us the brand and what the appliance is doing so the technician brings the right parts.
Diagnosis & Written Estimate
The technician looks the appliance over and tells you what failed. Then you get a written estimate on the spot, with parts and labor included.
Your Decision
Nothing gets repaired until you approve the estimate. If you go ahead, the diagnostic fee is waived. If you don't, you pay the diagnostic fee and nothing else. And if a repair would run more than half the price of a new appliance, we'll tell you so you can decide.
Repair & Warranty
If the technician has the part with them, the repair is usually done the same visit. If it has to be ordered, you pick a time for us to come back. Pay by card, cash, check, or tap. Labor is covered for 90 days.