Samsung Washer 5C Drain Error Repair in Raleigh

Repair time: 2.5 hours
Type of work: Washer Repair
Brand: Samsung
Location of client: Raleigh, 27616, NC
Price for everything: $293.75

Brief description

A customer reached out because their Samsung washer was showing an SC error code and wasn’t draining any water. The machine was stuck mid-cycle and completely full of water.

Samsung Washer 5C Drain Error Repair in Raleigh

Samsung Washer 5C Drain Error Repair in Raleigh — photo 2

Samsung Washer 5C Drain Error Repair in Raleigh — photo 3

Samsung Washer 5C Drain Error Repair in Raleigh — photo 4

Samsung Washer 5C Drain Error Repair in Raleigh — photo 5

What We Did

Upon arrival, I performed a complete diagnostic of the Samsung washer. The unit was full of water and displayed an SC error, indicating a drainage issue. I manually drained the water and removed the drain filter, where I found a significant clog. After clearing the blockage and flushing the drainage channels, I tested the drain pump and confirmed it was malfunctioning. The pump was replaced, and the washer was reassembled. A full test cycle was completed to ensure proper operation — the machine drained and spun without any errors. A 3-month warranty was provided for the repair..

What We Repair in Your Washer

These are the washer problems we repair. A symptom that is not listed still gets a full diagnosis.

Won't drain or spin
Leaking water
Loud banging or grinding
Won't start or turn on
Stops mid-cycle
Not filling with water
Error code on display

See our washer repair in Raleigh page or browse more washer repairs we completed.

Our Working Process

Book Your Appointment
Pick an open 2-hour arrival window online or call the Raleigh team. Tell us the brand and what the appliance is doing so the technician brings the right parts.
Diagnosis & Written Estimate
The technician looks the appliance over and tells you what failed. Then you get a written estimate on the spot, with parts and labor included.
Your Decision
Nothing gets repaired until you approve the estimate. If you go ahead, the diagnostic fee is waived. If you don't, you pay the diagnostic fee and nothing else. And if a repair would run more than half the price of a new appliance, we'll tell you so you can decide.
Repair & Warranty
If the technician has the part with them, the repair is usually done the same visit. If it has to be ordered, you pick a time for us to come back. Pay by card, cash, check, or tap. Labor is covered for 90 days.