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Kenmore Washer Not Spinning — Basket Drive and Brake Replacement in Raleigh

Repair time
2 hours
Type of work
Washer Repair
Brand
Kenmore
Location of client
Raleigh, 27613, NC
Price for everything
$310

Brief description

Customer reported that the washer was agitating but not spinning. After diagnosis, we determined that the basket drive and brake assembly had failed and required replacement.

What We Did

• Diagnosed spin failure during final cycle
• Disassembled washer transmission and tub assembly
• Removed worn basket drive and brake components
• Installed new OEM basket drive with brake
• Reassembled and calibrated unit
• Verified proper spin, brake, and agitation functions

What We Repair in Your Washer

These are the washer problems we repair. A symptom that is not listed still gets a full diagnosis.

  • Won't drain or spin
  • Leaking water
  • Loud banging or grinding
  • Won't start or turn on
  • Stops mid-cycle
  • Not filling with water
  • Error code on display

See our washer repair in Raleigh page or browse more washer repairs we completed.

Our Working Process

  1. Book Your Appointment

    Pick an open 2-hour arrival window online or call the Raleigh team. Tell us the brand and what the appliance is doing so the technician brings the right parts.

  2. Diagnosis & Written Estimate

    The technician looks the appliance over and tells you what failed. Then you get a written estimate on the spot, with parts and labor included.

  3. Your Decision

    Nothing gets repaired until you approve the estimate. If you go ahead, the diagnostic fee is waived. If you don't, you pay the diagnostic fee and nothing else. And if a repair would run more than half the price of a new appliance, we'll tell you so you can decide.

  4. Repair & Warranty

    If the technician has the part with them, the repair is usually done the same visit. If it has to be ordered, you pick a time for us to come back. Pay by card, cash, check, or tap. Labor is covered for 90 days.

Do you want diagnostics?

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