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GE Appliances Microwave Turntable Runs When Opened. Door Switch Replacement in Apex

Repair time
1 hour
Type of work
Microwave Repair
Brand
GE
Location of client
Apex, 27502, NC

Brief description

When the GE Appliances microwave door opened, the turntable motor ran by itself with the interior light on, but the magnetron did not start. On a microwave, this behavior usually points to a door switch that does not change position as the door opens. The switch tells the control circuit whether the door is open or closed. Repeated use can wear its contacts or the mechanism that moves them, leaving it stuck in one position.

What We Did

We found that the switch stayed in the closed position even with the door open. Its contact was not changing state when the door moved. We replaced the faulty switch rather than leaving a door safety component that was stuck. A closed contact at the wrong time explains why the turntable circuit received power. We tested the microwave after the replacement. For a homeowner, it is safe to look for anything caught around the door latch without removing the cabinet. If the appliance behaves this way again, stop using it and have the door circuit checked before running it again.

What We Repair in Your Microwave

These are the microwave problems we repair. Something else? The technician tests the whole unit.

  • Not heating
  • Won't turn on
  • Sparking inside
  • Turntable not turning
  • Buttons not responding
  • Loud humming or buzzing
  • Door not latching

See our microwave repair in Raleigh page or browse more microwave repairs we completed.

Our Working Process

  1. Book Your Appointment

    Pick an open 2-hour arrival window online or call the Raleigh team. Tell us the brand and what the appliance is doing so the technician brings the right parts.

  2. Diagnosis & Written Estimate

    The technician looks the appliance over and tells you what failed. Then you get a written estimate on the spot, with parts and labor included.

  3. Your Decision

    Nothing gets repaired until you approve the estimate. If you go ahead, the diagnostic fee is waived. If you don't, you pay the diagnostic fee and nothing else. And if a repair would run more than half the price of a new appliance, we'll tell you so you can decide.

  4. Repair & Warranty

    If the technician has the part with them, the repair is usually done the same visit. If it has to be ordered, you pick a time for us to come back. Pay by card, cash, check, or tap. Repairs are covered by a warranty of up to 1 year, depending on the work.

Do you want diagnostics?

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