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Whirlpool Refrigerator Overcooling — Freezer Thermistor Replaced in Raleigh

Repair time
1 hour
Type of work
Refrigerator Repair
Location of client
Raleigh, 27608, NC

Brief description

Customer complained that the refrigerator was freezing food and running too cold. Diagnostics showed a faulty freezer thermistor (temperature sensor), which was replaced

What We Did

• Verified overcooling symptoms in both fridge and freezer compartments
• Diagnosed faulty freezer thermistor reading incorrect temperatures
• Replaced thermistor with OEM part
• Tested defrost cycle and control response
• Calibrated temperature settings and confirmed stable operati

What We Repair in Your Refrigerator

These are the refrigerator faults we repair. If yours is not here, describe what the refrigerator is doing when you book, and the technician checks the whole unit.

  • Not cooling or freezing
  • Fridge warm, freezer cold
  • Ice maker not working
  • Water leaking inside or underneath
  • Water dispenser not working
  • Loud buzzing or clicking
  • Frost buildup in freezer

See our refrigerator repair in Raleigh page or browse more refrigerator repairs we completed.

Our Working Process

  1. Book Your Appointment

    Pick an open 2-hour arrival window online or call the Raleigh team. Tell us the brand and what the appliance is doing so the technician brings the right parts.

  2. Diagnosis & Written Estimate

    The technician looks the appliance over and tells you what failed. Then you get a written estimate on the spot, with parts and labor included.

  3. Your Decision

    Nothing gets repaired until you approve the estimate. If you go ahead, the diagnostic fee is waived. If you don't, you pay the diagnostic fee and nothing else. And if a repair would run more than half the price of a new appliance, we'll tell you so you can decide.

  4. Repair & Warranty

    If the technician has the part with them, the repair is usually done the same visit. If it has to be ordered, you pick a time for us to come back. Pay by card, cash, check, or tap. Labor is covered for 90 days.

Do you want diagnostics?

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